Customer Service Representative I

We're hiring a Customer Service Representative I to provide high-quality support to policyholders and producers, answering policy questions and performing policy changes related to billing, underwriting, and general policy information.

Requirements

• High work ethic, is punctual and dependable, and has a history of good attendance
• Proven successful customer support experience
• Track record of achieving targets and goals
• Excellent verbal and written communication skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task (specifically while talking with customers and resolving their inquiries)
• Proficient in navigating Windows based computers and using multiple software applications across two monitors
• High school diploma or equivalent

Benefits

• Tuition reimbursement
• Wellness allowance
• Paid volunteer time off
• Matching 401K plan