Logistics Manager - Returns

Emma - The Sleep Company is looking for a Reverse Logistics Manager to join its EU Fulfillment team. The role involves managing reverse logistics performance, monitoring operational KPIs, and ensuring customer satisfaction on returned goods. The company offers a range of benefits, including private health insurance, 24 vacation days per year, and remote work options.

Requirements

• Bachelor's/Master's Degree in Business, Engineering, Supply Chain, or related field
• 2+ years of experience in Logistics, Operations, and Supply Chain
• Experience in Returns and Reverse Logistics is highly desirable
• Comfortable with discussion about automation, integrations, and low-code tools
• Make.com experience is a plus

Benefits

• Private Health Insurance
• 24 vacations days per year
• 22 remote days per quarter policy
• Work from a pet-friendly office