Reservations Executive
Empiria GroupAthens, Attica, Greece
Posted August 21, 2025
Full Time
About the Company
Empiria Group is a privately owned Greek company created in 1989 by Antonis Eliopoulos. Today, Antonis Eliopoulos with his wife Kalia Konstantinidou own and manage successfully 3 well known and awarded 5* hotels and 6 Luxurious Villas in Santorini and two 5* hotels in Paros. Empiria Group elevates authentic, Greek hospitality through its distinct brands of organic, understated luxury. With a strong sense of location in the most exclusive destinations, each unique property offers a celebration of Greek escape for the experiential traveler by the most caring and positive associates. Vedema Resort and Mystique Hotel located in Santorini are proud members of the Luxury Collection brand of Marriott International Inc Istoria Hotel located in Santorini and Parilio Hotel located in Paros are proud members of Design Hotels of Marriott International Inc.
Job Description
Empiria Group, a member of The Luxury Collection, is seeking a dedicated Reservations Executive for their flagship hotel in Athens, Greece. This role involves managing all aspects of the hotel reservation process, providing exceptional customer service, and maintaining accurate data. They focus on creating joyful experiences through elevated hospitality, guided by core values of joy, elevation, passion, and leadership.
Requirements
- At least 3 years of experience as a Reservations Executive
- Strong communication skills in Greek and English
- Proficiency in hotel management systems (PMS) like Opera or Fidelio
- Excellent command of the Microsoft Office Suite (particularly Excel)
- Ability to handle multi-tasking and maintain attention to detail
- Strong customer service orientation with proactive problem-solving skills
Benefits
- Great Opportunities for career development
- Respectful and internationally oriented work environment
- Private health insurance
- Company laptop & mobile phone
- Employee recognition programs
- Employee appreciation actions
- Fair Employment Opportunities
