HR & Payroll Client Support Associate

We are looking for a Client Support Associate to join our team at Employment Hero. As a Client Support Associate, you will provide timely, accurate, and professional support to clients via email and video calls, troubleshoot and resolve client inquiries related to HR and payroll products, and work closely with internal teams to ensure accurate and effective solutions for clients.

Requirements

• Knowledge of Canadian payroll
• 1+ years of client support or client management experience
• Exceptional organizational skills
• Analytical mindset
• Excellent interpersonal and communication skills
• Tech savvy
• Experience working in a start-up or fast-paced environment

Benefits

• Generous parental leave policy
• Subsidised egg freezing
• WFH office expense budget
• Outstanding learning & development opportunities