Sr Backend Developer
EngagewareArgentina • Mexico City, Mexico
Posted September 24, 2025
Full Time
About the Company
Engageware delivers a comprehensive end‑to‑end customer engagement platform that uses conversational and generative AI to resolve customer needs in the first interaction. The platform automates routine responses, provides instant access to knowledge bases, and offers a holistic view of the customer journey across synchronous channel handoffs. With the acquisition of Aivo, more than 700 organizations in banking, financial services, retail, health, and education rely on Engageware to boost sales and conversion, enhance multi‑channel experiences, and reduce call‑center workload. Built on robust data and analytics, the solution informs strategic decisions that drive growth, efficiency, and stronger customer relationships, positioning Engageware as a distinctive leader in the customer‑experience industry.
Job Description
We seek a highly skilled and experienced Senior Backend Developer to join our team.
Requirements
- Proven experience as a Backend Developer with a strong focus on server-side development.
- Strong proficiency in Python and Goland, with a deep understanding of their core principles and ecosystem.
- Experience with building scalable and efficient RESTful APIs and microservices architectures.
- Solid understanding of databases, including relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis) databases.
- Knowledge of containerization technologies such as Docker and orchestration tools like Kubernetes.
- Familiarity with Amazon Web Services (AWS) or Google Cloud Platform (GCP).
- Strong problem-solving skills and the ability to think critically and analytically.
- Excellent communication and collaboration skills, with the ability to effectively convey technical concepts to technical and non-technical stakeholders.
Benefits
- Flexible schedule
- Birthday day off
- Anniversary days
