Service Manager
EOS IT SolutionsRegion of Southern Denmark, Denmark
Posted October 8, 2025
Full Time
About the Company
EOS IT Solutions is a family-run global technology and logistics company offering collaboration and business IT support services to large industry leaders. As a women-owned business, EOS specializes in IT supply chain, AV installation, international deployment, security, data center, enterprise networking, and smart building technologies. With a diverse team of 2300+ employees worldwide, EOS provides innovative solutions across 195 countries, ensuring exceptional service through trusted transparency and a commitment to superior quality.
Job Description
EOS IT Solutions is seeking a highly motivated Data Center Service Manager to oversee and lead the operations of a global data center. This role is critical in ensuring the continuous improvement of services and managing day-to-day operations, including network installations, repairs, safety, and reporting. The manager will drive cross-functional meetings and ensure deliverables are met to both customers and EOS's goals. The company is committed to providing a world-class IT and Logistics support services.
Requirements
- Proven experience managing global technical teams and supporting enterprise network deployments and operations.
- Strong understanding of networking concepts including routers, switches, dynamic routing protocols, and circuit troubleshooting.
- Experience with process improvement and systems development, particularly through automation to streamline workflows.
- Experience in service management, customer expectations management, and ensuring exceptional customer experiences that meet SLAs.
- Excellent leadership and interpersonal skills to foster collaboration across global teams.