Sr. Client Services Manager

EPIC Insurance Brokers & Consultants is looking for a Sr. Client Services Manager to join their team. The ideal candidate will have experience in employee benefits and strong communication skills. The role will involve servicing clients, implementing employee benefits strategies, and working with the producer or client executive to achieve business goals.

Requirements

• Full knowledge of Employee Benefits lines of coverage and services
• Intermediate knowledge of navigating the Internet as well as various Microsoft Office programs
• Strong attention to detail and time management abilities
• Strong ability to multi-task and assign priorities
• Ability to work effectively and efficiently in a team environment as well as independently without direct supervision
• Strong interpersonal communication skills; both written and oral
• Demonstrated experience with agency management systems and HR portals

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness & employee assistance programs