T3 Onboarding and Education Project Manager

EquipmentShare is hiring a T3 Onboarding and Education Project Manager to lead cross-functional projects that deliver scalable onboarding experiences, manage content and system infrastructure, and ensure consistent alignment between training initiatives and evolving platform capabilities.

Requirements

• Manage cross-functional projects, including scoping, planning, and execution.
• Experience with content management systems, intranet platforms, or internal knowledge bases.
• Exceptional written and verbal communication skills for both technical and non-technical audiences.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Collaborative mindset and comfort working cross-functionally with product, support, engineering, sales, and customer success teams.
• Customer- and learner-focused approach, with a passion for improving education and onboarding experiences through proactive feedback gathering and continuous content and process improvement aligned with user needs and business goals.
• Familiarity with adult learning principles, onboarding best practices, and internal training strategy, particularly in a tech or platform-driven environment.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities