Veterinary Customer Service Representative
Ethos Veterinary HealthLawrence, Massachusetts, United States
Posted September 16, 2025
36000 - 44000 USD year
Full Time
About the Company
Ethos Veterinary Health is a leading network of over 140 specialty and emergency hospitals across North America, providing compassionate care to nearly 2 million pets annually. With a dedicated team of more than 1,500 specialized doctors and state-of-the-art technology, Ethos offers a wide range of services including 24/7 emergency care, oncology, internal medicine, ophthalmology, surgery, and critical care. Committed to excellence, Ethos sets the standard in veterinary medicine through its integrated, collaborative approach and evidence-based practices.
Job Description
Bulger Veterinary Hospital is seeking a full-time Client Care Specialist to join their team in Lawrence, MA. The role involves welcoming guests, preparing electronic medical records, processing payments, and providing empathy during end-of-life decisions. They offer a comprehensive benefits program and work within a supportive environment dedicated to advancing the veterinary profession.
Requirements
- Previous experience in delivering exemplary client service
- Passion for providing a positive, friendly, and welcoming environment
- Excellent communication and organizational skills
- Superior interpersonal skills
- Flexibility in schedule, including weekends and occasional holidays
- Fluent English skills
Benefits
- Uniform Allowance
- Paid Time Off
- Medical, Dental, Vision
- 401(k) with employer matching
- Employee Pet Discount
- Short & Long-Term Disability
- Health Savings & Flexible Spending Accounts
- Life Insurance
- Professional Development Assistance
- Employee Referral Program
