Team lead, First line
Etraveli GroupPune, Maharashtra, India • Sweden • Greece • India • Canada • Poland • Uruguay
Posted September 15, 2025
Full Time
About the Company
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Main offices in Sweden (HQ), Canada, Greece, India, Poland, United Kingdom and Uruguay.
Job Description
ETraveli Group, a leading tech solutions and fulfillment company for flights, is seeking a dynamic Team Leader to guide and inspire their Customer Services team. The role focuses on enhancing customer experience through continuous improvement, driving team performance, and fostering collaboration. ETG emphasizes growth, innovation, and a diverse team environment.
Requirements
- Minimum 2 years of team handling experience
- 2+ years of experience in GDS (Sabre, Amadeus, or Galileo)
- Fluent in English
- Team player