Client Services Agent
EuroclearSingapore, Singapore
Posted October 16, 2025
Full Time
About the Company
Euroclear is a leading global provider of financial services, specializing in bond, equity, derivative, and fund settlements. With a proven track record of risk mitigation, automation, and efficiency, Euroclear operates through its subsidiaries across multiple countries, including Euroclear Bank, rated AA by major credit agencies. The company fosters an inclusive culture that values diversity and innovation, making it a sought-after employer in the financial industry.
Job Description
Euroclear Bank, the leading International Central Securities Depository (ICSD), is seeking a Client Services Agent in Singapore. This role involves handling client inquiries through various channels, providing excellent service to clients, and contributing to process improvements. The team is responsible for assisting both local and international clients with their post-trade services.
Requirements
- Excellent command of English (written and verbal).
- Excellent communication and persuasion skills.
- Outstanding client service skills and a strong awareness of risks.
- Ability to analyze issues and provide constructive feedback.
- Assertiveness in negotiating external parties.
- Multitasking and prioritization skills.
- Positive attitude and ability to perform under stress.
- Teamwork and flexibility.
Benefits
- Competitive salary
- Comprehensive benefits
- Learning and development
- Hybrid working model
