Customer Support Technical Analyst
Euronet Worldwide, Inc.Little Rock, Arkansas, United States
Posted September 23, 2025
Full Time
About the Company
A global leader in payments processing and cross-border transactions, Euronet moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone.
Job Description
Euronet Worldwide, Inc. is seeking a Customer Support Technical Analyst (CSTA) to support customer inquiries and problems related to their product compliance and quality standards. This full-time, permanent position requires detailed knowledge of transaction processing and Euronet products, and involves providing software application support to customers, resolving issues, and providing training. The position operates under supervision and requires daily task completion.
Requirements
- Bachelor's Degree in Computer Science, Business, Accounting or a related field or 3+ years' experience in banking, programming, or technical service.
- 2+ years experience in AS/400/iSeries platform and OS/400 system.
- 2+ years experience in computer programming in CL, RPG, RPGLE or Java/SQL.
- Hands-on experience with databases (Oracle, MySQL) and Linux/UNIX.
- Familiarity with tools like GIT, Graylog, Grafana, Postman, JMeter, and monitoring tools (ELK stack).
Benefits
- 401(k) Plan
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
