Patient Services Rep-Contact Center (40 hours/week)
EvergreenHealthKirkland, Washington, United States
Posted September 8, 2025
44280 - 70860 USD year
Full Time
About the Company
EvergreenHealth is a public hospital district serving north King and south Snohomish counties since 1972. With two hospitals and numerous practices, they offer a wide range of services including primary care, urgent care, emergency care, and specialized treatments like cancer care and neurosciences. Known for their advanced and personalized medicine, EvergreenHealth also emphasizes community health outreach and education programs.
Job Description
This is a full-time position for a Patient Services Representative at Evergreen Health, focusing on providing excellent customer service to patients. The role involves managing patient communication, scheduling, payment processing, and coordinating care. This position works in the office and requires working with patients through the call center.
Requirements
- High School diploma or equivalent
- 1 year of experience in a customer service role
- Excellent interpersonal communication skills
- Problem-solving skills
- Ability to work independently
- Strong written communication skills
- Working knowledge of Windows based software systems
- Keyboarding skills
- Active listening and validation of patient conversations
Benefits
- Medical, vision and dental insurance
- On-demand virtual health care
- Health Savings Account
- Flexible Spending Account
- Life and disability insurance
- Retirement plans
- Paid Time Off/Vacation
- Voluntary hospital indemnity insurance
- Voluntary identity theft protection
- Voluntary legal insurance
- Pay in lieu of benefits premium program
- Free parking
- Commuter benefits
