Patient Services Rep-Contact Center (40 hours/week)

Serves as the first point-of-contact for patients in a fast-paced call center. Utilizes exceptional customer service skills to coordinate patient care and to provide an excellent patient experience.

Requirements

• High School diploma or equivalent
• 1 year of experience in a customer service role
• Excellent interpersonal communication skills
• Strong written communication skills
• Ability to work independently
• Ability to prioritize multiple tasks
• Keyboarding skills and working knowledge of Windows based software systems

Benefits

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans
• Tuition assistance
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits