Customer Success Manager

EVPassport is seeking a Customer Success Manager to join our team. The ideal candidate will be responsible for owning the full lifecycle of enterprise accounts, building trusted relationships with senior stakeholders, and delivering seamless experiences.

Requirements

• 5+ years of experience in Customer Success, Account Management, or a similar relationship management role
• Background in B2B SaaS, mobility, real estate tech (proptech), or infrastructure services
• Experience managing enterprise accounts in sectors like multifamily, hospitality, parking, or corporate real estate
• Exceptional problem-solving and critical-thinking skills
• Strong sense of ownership and autonomy
• Excellent executive-facing communication and presentation skills
• Ability to thrive in a fast-paced, scaling startup environment

Benefits

• Comprehensive salary package
• Variable compensation potential
• Flexible working environment
• Opportunity to work with a mission-driven company