Experian is a global data and technology company looking for a Senior QA Automation Engineer to develop and maintain automated test scripts for a consumer-facing IVR supporting Experian's Consumer Services contact centers.
Requirements
- 2+ years developing/building automation test frameworks and tools
- 2+ years of proven experience transforming manual testing to high efficiency automated testing
- 3+ years of software testing experience
- Prior experience in software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI, and Agent Desktop, and call routing)
- Cyara experience required
- Strong proficiency in Selenium, Javascript, Github
- Develops technical documentation on applications and system
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Knowledge of testing integrations and end-to-end system processes
Benefits
- Experian is proud to be an Equal Opportunity and Affirmative Action employer
- Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together
- We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow