Member Support Specialist
F45 TrainingAustin, Texas, United States
Posted February 4, 2026
Full Time
About the Company
F45 Training, Inc. operates a boutique fitness franchise platform that offers high‑intensity interval training (F45), progressive Pilates and yoga blends (FS8), and athletic reformer Pilates (Vive Active) to members worldwide. The company differentiates itself with proprietary technology that delivers a constantly refreshed workout library of thousands of functional movements, providing both members and franchisees with real‑time performance insights and operational control. Since 2013, F45 has expanded to over 3,000 franchises across 67 countries, positioning it as a leading global player in the rapidly growing boutique fitness sector. F45’s culture emphasizes collaboration, enthusiasm, and a commitment to empowering individuals—whether on the studio floor or in corporate roles—to transform lives through innovative fitness solutions.
Job Description
We are seeking a dedicated Member Support Specialist to join our studio team, assisting with membership conversations, lead engagement, and general studio duties. The ideal candidate is professional, punctual, and reliable, with excellent customer service skills.
Requirements
- Valid CPR and First Aid Certificate
- Excellent customer service skills
- Professional and effective communication skills
- In-depth understanding of the benefits of Pilates, Tone and Yoga
- Passion for learning and attending continued education training
