Account Manager Enterprise - Spanish Market job description at Factorial. The role involves managing high-value portfolios, building long-term relationships, and driving client satisfaction and growth.
Requirements
- 3+ years of experience in Account Management (B2B)
- Proven track record of driving upsell, retention, and net growth in client portfolios
- Strong strategic and analytical skills, combined with excellent organizational abilities
- Tech-savvy, with the ability to quickly learn and adapt to new tools
- Outstanding communication skills with empathy and influence at senior client levels
- Experience dealing with churn prevention and designing action plans for at-risk clients
- Comfortable working with KPIs and managing portfolios with a data-driven mindset
- Proactive, solution-oriented, and eager to bring forward new ideas
- Fluency in Spanish (native or proficient) and professional command of English
Benefits
- High growth, multicultural and friendly environment
- Alan private health insurance
- Healthy life with Wellhub (Gyms, pools, outdoor classes)
- Save expenses with Cobee
- Language classes
- Breakfast in the office and organic fruit
- Nora discounts
- Free caffeine and theine
- Pet Friendly