Senior Representative, Credit and Customer Engagement

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. We help individuals and businesses meet their financial needs through flexible and accessible lending options.

Requirements

• Excellent verbal and written communication skills in English and French (60% English and 40% French)
• Experience in customer service, sales or call center environment
• Ability to multi-task and learn quickly in a fast-paced environment while being flexible and adaptable
• Tech-savvy and know your way through Microsoft Office Suite and Outlook
• Strong analytical and problem-solving skills

Benefits

• Comprehensive training
• Shift premium (10% of regular hourly rate) for hours worked outside of 8:30 am – 5 pm Monday to Friday and on Saturday