Implementation Specialist
Faria Education GroupDubai, United Arab Emirates
Posted October 16, 2025
Full Time
About the Company
For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally. Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous standards for data protection and security, ensuring first-class training and support. Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities worldwide.
Job Description
Faria Education Group is seeking an energetic Implementation Specialist to join their EMEA team. This role involves onboarding, account management, and new user training for Atlas software within the MEA region. The Specialist will be the primary point of contact for customers, coordinating the initial setup and ensuring successful system integration. Focus is on customer experience and ensuring a seamless onboarding process.
Requirements
- Ability to provide amazing customer service.
- Comfortable presenting in front of large and small groups.
- Problem solving skills and troubleshooting ability.
- Passionate about education and transformation.
- Experience in software implementation (preferably in the education sector).
Benefits
- Competitive salary
- Opportunities for career development
- Wellbeing Resources
- Learning
- Team environment
- Office equipment
- Remote work allowance
