Service Technician

The Service Technician role at Farmer Brothers involves providing exceptional service and installation of coffee brewing and beverage equipment for a designated customer base, supporting Yuma, AZ branch and customers in Imperial County.

Requirements

• Provide customer service installs, repair and removal of specified coffee and beverage dispensing equipment
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations
• Maintain spare parts and equipment levels and reorders within replenishment guidelines
• Responsible for all documentation and activity verification required by the company
• Participate in the planning, scheduling, and execution of equipment installations
• Provide prompt and clear communication
• Provide customer feedback/requests to management or inter-departments
• The ability to follow outlined service level agreements for customer programs
• The ability to manage and prioritize task to meet expectations

Benefits

• Health insurance
• Retirement plans
• Paid time off