Job Description: As a Field Equipment Service Technician, you will provide exceptional service and installation of coffee brewing and beverage equipment for a designated customer base. The role involves parts inventory, service call closure, and specific documentation of work assignments and time.
Requirements
- High school diploma or equivalent required
- Minimum of 3 years of Mechanical and technical experience required
- Previous foodservice experience preferred
- Previous electrical, plumbing, HVAC, Tech Meter experience preferred
- Valid driver’s license with clean driving record
- Able to travel within 100+ mile radius of branch location
- Ability to problem solve and diagnose equipment issues
- Ability to lift up to 60 lbs frequently
- Ability to prioritize and perform both scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations
- Good oral and written communication skills
- Good customer service skills
- Able to be fully supportive and stand behind business goals
- Readily identifies issues, problems or opportunities
- Able to apply knowledge or skills by putting new knowledge/skill to practical use on the job
- Is aware of impact self has on others
- Use active listening and communicates effectively with customers or management
- Ability to identify new opportunities and proactively work to grow the business
- Able to build rapport and cooperative relationships with customers
- Use sound business judgement
- Decision making skills
- Able to work independently with little supervision
Benefits
- Health insurance
- Retirement plans
- Paid time off
