Agency Staff

We are seeking a fully licensed, experienced staff member to serve as an insurance agency liaison. The role involves assisting customers, providing product/service information, resolving issues, maintaining relationships, and potentially performing marketing/sales duties. The ideal candidate is passionate about customer service, patient, and proactive in problem-solving.

Requirements

• Proven customer support experience or client service representative experience
• Strong phone contact handling and active listening skills
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively
• Knowledge of insurance industry (e.g., property, casualty, life, health)
• Licensed in Property, Casualty, Life, or Health (or willingness to obtain it)

Benefits

• Great work environment
• Small office setting