Manager of Account Management
FeathrGainesville, Florida, United States
Posted February 12, 2026
100000 - 150000 USD
Full Time
About the Company
Feathr is a unified fundraising and marketing platform designed for mission-driven organizations, integrating adtech, data analytics, and AI-powered intelligence into a single, user-friendly system. By combining donation management, targeted outreach, and real-time performance reporting, it enables nonprofits to reach wider audiences and optimize every campaign. Feathr's AI engine delivers actionable insights into donor behavior and campaign efficacy, allowing teams to allocate resources more strategically. Its focus on visibility and data transparency helps organizations move from being unnoticed to becoming compelling, high-impact partners. The platform's distinctive value lies in its seamless blend of advanced analytics, adtech, and fundraising tools tailored specifically to the nonprofit sector.
Job Description
As the Manager of Account Management at Feathr, you will lead and mentor a team of Account Managers dedicated to managing strategic partnerships with nonprofit organizations, driving customer success through expert oversight of renewal and expansion efforts, and fostering long-term client relationships.
Requirements
- 4+ years in B2B SaaS account management, customer success, or equivalent experience
- 2+ years of experience management of SaaS teams responsible for driving revenue outcomes tied to retention and growth
- Track record of high achievement in previous positions
- Demonstrated ability to learn and apply new information, skills, or techniques
- Demonstrated ability to coach, mentor, and train team members
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible Work Schedule
- Sick time
- Vacation Time
- Extended Summr + Wintr Breaks
- Parental Leave
- Wellness Reimbursement Credit
- Home Office Stipend
- Professional Development Budget
- Team hangouts and events
