We are seeking a bright, highly motivated, and team player Aftermarket Product Support Representative to contribute to the success of the company by initiating, growing, and maintaining the outside parts sales portion of business.
Requirements
- Builds, maintains, and manages a customer base.
- Identifies and drives new sales leads based off market area and trends.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer loyalty through ongoing communication and relationship management; resolves any issues that may arise during and after the sales process.
- Collaborate with the OSW accounting department and the customer to resolve billing or payment issues.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Provides periodic territory sales forecasts.
- Plans and completes an efficient sales route for the day which includes any necessary deliveries or pickups.
- Maintains basic records of truck condition, maintenance, and mileage.
- Attends industry related functions and promotes parts sales.
- Performs other related duties as assigned.
Benefits
- Medical
- Dental
- Vision
- Company Paid Life Insurance Policy for each full-time employee in the amount of $20,000.00.
- Voluntary Life Insurance for Employees, their spouse (or domestic partner), and their children
- Flexible Spending Accounts for Health-related expenses as well as Dependent Care related expenses
- 401(k) with partial company match
- PTO
- 9 Paid Holidays