Filevine is forging the future of legal work with cloud-based workflow tools. We're looking for an Event Operations Manager who thrives in fast-paced, mission-critical environments and is passionate about delivering seamless, high-quality live event experiences.
Requirements
- 4+ years of experience in operations, customer support, or similar roles in a fast-paced environment
- Prior people-management experience with a track record of coaching, developing, and scaling high-performing teams
- Experience with escalation handling and live issue triage
- Strong organizational and problem-solving skills with an ability to stay calm under pressure
- Experience using tools such as Zendesk, Talkdesk, Excel, Slack, Notion, or similar systems
Benefits
- Medical, Dental, & Vision Insurance
- Competitive & Fair Pay
- Maternity & paternity leave
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team