FT Professional Renewal Executive

The FT Professional Renewal Executive is responsible for renewing and retaining an allocated bank of business of Corporate and Education FT customers, ensuring KPI targets are achieved and maintained in support of revenue targets.

Requirements

• Experience in customer service, business support and/or sales experience in an office environment.
• Excellent organisational skills and ability to work under pressure to meet deadlines.
• Demonstration of influencing and negotiation skills to gain commitment from clients.
• Must be able to prioritise, meet deadlines and handle multiple tasks, client queries and subscription renewals.
• Good interpersonal and communication skills – must listen well and be able to adapt communication style to the audience.
• Ability to work collaboratively as part of a team to succeed.
• High level of initiative and motivation.
• Diligent, thorough and accurate.

Benefits

• Generous annual leave
• Medical cover
• Inclusive parental leave packages
• Subsidised gym memberships
• Opportunities to give back to the community