Client Operations Sr. Manager

Finexio is revolutionizing the way businesses make and receive B2B payments. We are hiring a Client Operations Sr. Manager to manage and enhance the day-to-day performance of our Operations.

Requirements

• 5+ years of management experience in payments, treasury, AP/AR fintech, or payment processing operations
• Deep understanding of B2B payments and money movement workflows
• Prior experience at a b2b payments fintech or direct competitor
• Proven experience optimizing operational workflows through SOP creation, automation, and standardization
• Experience overseeing and improving client onboarding and implementation programs in a SaaS or platform environment
• Familiarity with fund reconciliation processes, treasury management, and financial risk mitigation
• Prior experience managing operational teams with direct reports or functional leadership responsibilities
• Strategic problem solver capable of identifying bottlenecks, defining solutions, and driving implementation with minimal oversight
• Proven ability to develop KPIs, analyze operational data, and report on progress and gaps to leadership
• Comfortable managing competing priorities and navigating fast-changing environments with agility and resilience
• Strong communicator with the ability to coordinate cross-functionally with product, engineering, sales, and treasury teams
• Able to represent operational functions clearly and professionally with internal stakeholders and, where appropriate, with clients and partners
• High attention to detail, especially in regulated environments dealing with financial workflows and compliance protocols

Benefits

• Competitive salary and stock options
• Medical, dental, and vision
• Unlimited Vacation Policy
• Employee Engagement
• Quarterly virtual team building activities and monthly team lunches