OPERATIONS MANAGER (Aviation)

We are seeking a proven leader in aviation maintenance operations to command a high-volume Maintenance, Repair, and Overhaul (MRO) facility. The Operations Manager will lead and direct all MRO operations, ensuring safe, efficient, and compliant delivery of maintenance and modification projects.

Requirements

• Activity Management: Coordinate aircraft and component MRO work
• MRO Leadership: Direct all MRO operational roles and responsibilities
• Resource Scheduling: Partner with program managers to schedule personnel, bays, tooling, and parts
• Process Optimization: Collaborate with production teams to streamline workflows
• Strategic Leadership: Align department goals with company strategy
• Single Point of Contact: Serve as the sole communication hub for all departmental managers
• Daily Control: Oversee day-to-day operations across production, program management, and support functions
• Manpower Allocation: Coordinate with Program Managers to balance labor distribution across projects
• Performance Monitoring: Track operational KPIs
• Tool Standardization: Ensure consistent use of standard processes, tools, and reporting methods
• Issue Escalation: Report systemic failures to the DOM
• Improvement Support: Champion continuous improvement efforts in planning, production, and quality
• Deputy Role: Act as the second-in-command for operations leadership to the DOM
• Compliance & Documentation: Verify all maintenance complies with CAR 573, MPM, and TCCA procedures
• Team Synergy: Foster cross-departmental collaboration for smooth MRO operations
• Documentation Integrity: Ensure maintenance records are accurate, reviewed, and signed off by authorized staff
• Safety Culture: Promote a safety- and quality-first culture through on-the-floor leadership
• Policy Enforcement: Enforce the Safety Management System (SMS), OH&S, and hazard reporting rules
• Reliability Enhancement: Drive continuous improvement to boost operational reliability and safety performance
• Status Reporting: Deliver regular reports on maintenance progress, risks, and completion status
• Scope Control: Ensure quick documentation and communication of discrepancies or scope changes