Service Advisor ASM
FIRELANDS AUTO GROUPOhio, United States
Posted January 31, 2026
Full Time
About the Company
Firelands Auto Group is a privately owned dealership group operating multiple automotive brands across several locations in Ohio. They provide vehicle sales, comprehensive service and repair, and a customer‑focused dealership experience, emphasizing community engagement and high standards of customer satisfaction.
Job Description
We are seeking a customer-focused Automotive Service Advisor to assist customers with their service needs, provide estimates, and ensure high customer satisfaction.
Requirements
- Greet customers and assess their automotive needs
- Listen to customer concerns and provide recommendations
- Provide accurate estimates for services and repairs
- Schedule appointments
- Communicate effectively with customers
- Coordinate with technicians
- Maintain detailed records
- Uphold company policies and procedures
- Provide exceptional customer service
- Work in a fast-paced environment
- Multitask effectively
