
Firsthand is dedicated to valuing firsthand experience with serious mental illness. Founded by serial entrepreneurs and healthcare executives committed to serving underserved populations, the company partners with community-based organizations to address mental health needs. Firsthand fosters a team of like-minded business-builders to drive innovative solutions in this critical area.
Firsthand supports individuals living with SMI (serious mental illness) through a holistic approach that combines peer recovery specialists, benefits specialists, and clinicians. The first-hand Guide is a core role in their peer-led model, focusing on outreach, engagement, and ongoing support to reconnect individuals to healthcare. This role emphasizes empathy, trust, and empowering individuals to participate in their own care.
Firsthand is dedicated to valuing firsthand experience with serious mental illness. Founded by serial entrepreneurs and healthcare executives committed to serving underserved populations, the company partners with community-based organizations to address mental health needs. Firsthand fosters a team of like-minded business-builders to drive innovative solutions in this critical area.