Firstmark Credit Union, founded in 1932 by teachers and now serving over 97,000 members across San Antonio, is a member‑owned, not‑for‑profit financial cooperative with more than $1 billion in assets. It offers a full suite of personal banking services—including free checking, auto and mortgage loans, credit cards, and mobile/online banking—while also providing unique benefits such as tuition reimbursement and a 401(k) plan with a 6 % match. The credit union’s roots in education drive a culture of community‑focused service, and its commitment to employee development is reflected in generous paid leave, volunteer opportunities, and recognition as a Best Places to Work award winner. Firstmark’s federally insured, equal‑housing‑lender status and emphasis on member‑first principles set it apart as a trusted, people‑centric financial partner in the region.
Open Positions
Member Care Associate - Bilingual
High school diploma or GED, 1-3 years of experience in Call Center or Customer Service, bilingual in Spanish
Branch Manager - Mission
5+ years of retail banking or credit union experience, high school diploma or equivalent, and college coursework preferred
Applications Specialist
High school diploma or equivalent, 1-3 years of experience in a related Call Center environment, and/or 2-3 years of Customer Service experience
Lead, Member Service Representative
High school diploma or equivalent, 3+ years of experience, and NMLS registration required