Customer Success Manager
FivetranOakland, California, United States • • Cambridge, Massachusetts, United States
Posted December 17, 2025
89696 - 107640 USD year
Full Time
About the Company
Fivetran is a data integration platform that makes access to data as simple and reliable as electricity.
Job Description
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran while maintaining customer happiness, referenceability, and retention.
Requirements
- Experience in a SaaS quota-carrying sales or customer success role
- Experience in analytics/data tools is a plus!
- Experience with Salesforce is a must
Benefits
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform