Customer Service Rep I

As a Customer Service Representative, you will handle inbound customer calls from providers and members, providing resolution for questions about benefits, claims, and eligibility.

Requirements

• 0-1 years related work experience
• Inbound call center experience in the health insurance industry
• High school diploma or GED
• Professional phone voice and etiquette
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook

Benefits

• Medical, dental, vision, life, and global travel health insurance
• Life insurance
• Short- and long-term disability programs
• Leave programs to support personal circumstances
• 401(k) with employer contribution match
• Paid time off
• Volunteer time off
• 11 holidays
• Additional voluntary benefits options available
• Comprehensive wellness program