Customer Service Rep I
Florida BlueSan Antonio, Texas, United States
Posted November 3, 2025
Full Time
About the Company
WebTPA, a healthcare third-party benefit administrator, is committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission.
Job Description
WebTPA, a healthcare third-party benefit administrator, seeks a Customer Service Representative to handle inbound customer calls and provide resolution for questions about benefits, claims, and eligibility.
Requirements
- 0-1 years related work experience
- Inbound call center experience in the health insurance industry
- High school diploma or GED
- Professional phone voice and etiquette
- Demonstrated proficiency in Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
Benefits
- Medical, dental, vision, life, and global travel health insurance
- Life insurance, Short- and long-term disability programs
- Leave programs to support personal circumstances
- 401(k) with employer contribution match
- Paid time off, volunteer time off, and 11 holidays
- Comprehensive wellness program