Senior Customer Success Manager

Flywheel is looking for an accomplished Senior Client Success Manager to spearhead strategic partnerships with clients, drive measurable value, and champion world-class client experiences. The role will support the Perpetua product, which provides retail media optimization and market intelligence technology for eCommerce businesses.

Requirements

• 4+ years in Client Success, Account Management, or a related role within a high-growth B2B SaaS environment
• Highly analytical, with a track record of leveraging data to inform decision-making
• Superior written and verbal communication skills
• Passionate about building strong, consultative relationships with clients and stakeholders
• Adept at quickly mastering new technologies and staying current with industry trends in retail media, e-commerce, or advertising technology

Benefits

• Competitive rewards package
• Unparalleled career growth opportunities
• Supportive, fun, and engaging culture
• Flexible vacation time
• Great learning and development opportunities
• Parental leave and benefits
• Volunteering opportunities