Senior Sales Operations Analyst

As a Senior Sales Operations Analyst, you will play a pivotal role in optimizing the performance of Follett Software’s sales organization by creating insightful reports, scalable dashboards, and forecasting processes that directly support sales strategy, quota attainment, and commission planning.

Requirements

• 5+ years of experience in data analytics or sales operations
• Bachelor’s degree in Business, Analytics, Computer Science, or a related field
• Experience with visualization tools such as Tableau, Power BI, or Salesforce Analytics Cloud
• Deep expertise in SQL for advanced querying and analysis
• Strong working knowledge of Salesforce CRM, including custom reporting and dashboard creation
• Background in supporting territory design, quota setting, or sales compensation programs
• Understanding of K–12 market trends or experience in education software is a plus
• Familiarity with Oracle ERP systems and cross-system data reconciliation
• Demonstrated ability to present technical findings clearly to non-technical stakeholders
• Excellent written and verbal communication skills
• Ability to work independently, manage multiple priorities, and collaborate effectively in a cross-functional environment

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Employee assistance program
• Professional development opportunities