Front Office | Guest Service Agent
Fontainebleau Miami BeachMiami Beach, Florida, United States
Posted October 31, 2023
Full Time
About the Company
Fontainebleau Miami Beach is a luxury hotel that blends Golden Era glamour with modern sophistication. Located on oceanfront Collins Avenue, it offers a unique guest experience featuring striking design, contemporary art, music, fashion, and technology. Renowned architect Morris Lapidus' original vision has been reimagined, making Fontainebleau Miami Beach one of the most historically significant hotels in Miami Beach.
Job Description
Fontainebleau Miami Beach is seeking a friendly and organized Front Office Guest Services Agent to provide excellent customer service. The hotel is a landmark built by architect Morris Lapidus, offering a blend of glamorous design, contemporary art, music, fashion, and technology. Guests are encouraged to create their own perfect day within a vibrant and welcoming atmosphere.
Requirements
- Handle check-in and check-out procedures efficiently.
- Collect payment and accurately post room charges.
- Maintain room availability and rates.
- Respond to guest requests and concerns.
Benefits
- Competitive salary
- Opportunities for professional development