IC-Host/Door

Ida Claire is seeking enthusiastic folks with experience in high-volume upscale restaurants to join their team as Host/Hostesses. The ideal candidate will have a genuine desire to grow in a fast-paced environment and a passion for great southern-inspired food.

Requirements

• Greet and seat all guests in a hospitable, friendly, and timely manner.
• Handle all incoming telephone calls, before the third ring, using professional verbiage and with a positive and uplifting tone.
• Manage reservations system, including seating within reservation times, quoting proper wait names when necessary, and not over or under-booking the restaurant.
• Interact with all guests and co-workers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts, ready to work.
• Properly accept and book reservations.
• Keep floors, entry, and aisle ways clean and free of debris.
• Assist in bussing tables, when we are on a wait or in need of a table immediately.
• Provide guest right of way and assist guests needing directions around the restaurant.
• Genuinely thank all departing guests for dining with us, and welcome all guests joining us.
• Be familiar with all restaurant information to be able to answer any guest questions or address any concerns.
• Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty.