IC-Host/Door

Ida Claire is seeking enthusiastic folks with experience in high-volume upscale restaurants, a genuine desire to grow in a fast-paced environment, and a passion for great southern-inspired food.

Requirements

• Greet and seat all guests in a hospitable, friendly, and timely manner
• Handle all incoming telephone calls, before the third ring, using professional verbiage and with a positive and uplifting tone
• Maintain a clean entrance area, hostess stand, and women's restroom
• Manage reservations system
• Escort guests to the proper assigned table while engaging in light conversation
• Interact with all guests and co-workers in a professional, hospitable, and friendly manner
• Properly accept and book reservations
• Calculate, note, and quote accurate wait times
• Keep floors, entry, and aisle ways clean and free of debris
• Assist in bussing tables
• Provide guest right of way and assist guests needing directions around the restaurant
• Genuinely thank all departing guests for dining with us, and welcome all guests joining us
• Be familiar with all restaurant information to be able to answer any guest questions or address any concerns
• Answer all phone calls and fulfill any guest needs
• Be able to place calls on hold when needed or direct the call to the proper department
• Communicate any important information to the managers on duty