Operations Manager, Flights

Fora is seeking a detail-oriented and empathetic Flight Operations Manager to oversee the day-to-day management of our flight desk. This role offers meaningful, varied work with a clear path for growth and impact.

Requirements

• 3+ years of GDS ticketing experience, with both Phase IV exchange and manual commission calculation experience (Sabre strongly preferred)
• Exceptional customer service skills, with a tactful and empathetic communication style
• Ability to work independently and proactively manage a high volume of tasks
• Strong problem-solving skills and attention to detail
• Excellent written communication and documentation abilities
• Highly organized and process-oriented with a continuous improvement mindset

Benefits

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options