Senior Manager, Product Operations

Fora is seeking a Senior Manager, Product Operations to drive the next evolution of our Product Ops organization. This highly visible role will serve as a force multiplier across Product, Support, Engineering, and BizOps—owning the strategy and execution of operational systems that ensure our customer experience and internal processes scale efficiently.

Requirements

• 5–8+ years in Product Operations, Technical Operations, Business Operations or a similar role at a high-growth tech company
• Proven ability to design and implement operational systems and cross-functional programs from the ground up
• Experience managing or working with support tooling like Intercom, Zendesk, or similar platforms
• Familiarity with AI tools, automation systems, or operationalizing ML outputs
• Strong analytical skills; able to build dashboards, measure KPIs, and use data to drive improvements
• Demonstrated ownership of product readiness and launch orchestration
• Excellent documentation and cross-functional communication skills
• Experience with tools like Jira, Confluence, and other project/content management systems
• High ownership mentality with a proactive, structured, and resourceful approach

Benefits

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options