Principal Implementation Engineer

We are looking for a motivated, energetic, and focused Principal Implementation Engineer to be the technical face of Forter to our customers. You will be responsible for managing the client onboarding process, answering all technical questions arising pre- and post-sale, assessing customer needs and resolving their technical questions, and identifying and adapting Forter’s products and services.

Requirements

• Fluency in Japanese and English
• 5 – 7 years of experience in technical implementation, integration, or solution engineering roles
• Client-facing experience with enterprise customers, ideally in SaaS, payments, fraud prevention, or eCommerce
• Strong technical knowledge of API integrations, JavaScript, JSON, and web/database technologies
• Demonstrated ability to manage complex projects across diverse stakeholders and geographies
• Exceptional communication and presentation skills with both technical and business audiences
• A proactive, self-starter mindset with an ownership mentality and strong problem-solving skills

Benefits

• Competitive salary and commission plan
• Comprehensive and generous health insurance
• Generous PTO policy
• Half day Fridays
• Hybrid work model