Technical Account Manager

This Technical Account Manager position at Fortinet focuses on providing technical support to premium customers. The role involves analyzing configuration data, customer networks, and packet trace information, generating recommendations, providing technical assistance, and facilitating customer training. It's a fast-paced position with opportunities for learning and skill development within a secure, fast-paced network security environment.

Requirements

• Minimum of five years relevant professional experience in the network industry
• Strong network security and routing experiences
• Scripting and Windows server app experience
• Exceptional customer service orientation and strong communications skills
• Proficient with MS Word, PowerPoint, and Excel
• Willingness to travel