Technical Support Engineer

Fortinet is seeking skilled Technical Support Engineers to join their growing TAC team in the EMEA region. The role involves providing technical support to partners and customers, troubleshooting real-time issues, and collaborating with R&D. A fast-paced and challenging environment is offered, alongside competitive compensation and benefits.

Requirements

• Fluent English and other CEE languages
• 10+ years of experience in networking or security industry
• In-depth knowledge of TCP/IP
• Hands on experience with security devices Firewalls/IPS/Mail Security Gateways
• Proficient spoken and written English
• Positive, communicative and customer oriented attitude
• Ability to work in multicultural team environment
• Quick learner
• Familiarity with dynamic routing protocols (OSPF, BGP)
• Strong knowledge of VPNs (IPSec, SSL, L2TP, GRE)
• Good knowledge of authentication protocols and methods (LDAP, SSO, Radius, 2-factor authentication)
• Familiar with Web application security and vulnerabilities (experience with exploits is plus)
• Fortinet certification (NSE4 Fortigate Adminsitrator)
• Knowledge of scripting / programming / automation

Benefits

• Competitive compensation
• Exciting work
• Equal opportunity employer
• Retirement Plan
• Generous Paid Time Off