Cloud Systems Engineer II

Cloud Systems Engineer II responsible for designing, building, automating, monitoring, and troubleshooting problems in Accruent's customer-facing servers and applications. The position will be responsible for the performance and scalability of the Production level systems that they are assigned. The ideal candidate will be highly motivated and have a passion for technology and creative problem solving.

Requirements

• Designing, building, automating, monitoring, and troubleshooting problems in Accruent's customer-facing servers and applications
• Consulting on technical designs, planning capacity expansions, preparing for disaster recovery scenarios, and installing Accruent software
• Ensuring production level systems are running at all times and have multiple levels of redundancy to meet committed SLAs
• Developing a working knowledge of all Accruent-supported products and technologies
• Performing day-to-day maintenance such as monitoring the performance of systems, virus detection, and monitoring network backups
• Assisting with the tactical implementation of any technology project and providing on-going technology support
• Documenting environment topology and installation details
• Utilizing configuration management technologies to build and scale application environments
• Developing scripts for automating repetitive tasks and making configuration changes
• Engaging with support teams and customers to troubleshoot and resolve technical issues
• Maintaining a disaster recovery plan and performing regular tests
• Ensuring SSAE16 audit compliancy and keeping all software licensing and maintenance contracts current
• Planning for expansion of capacity and recommending upgrades, patches, new applications, and equipment when necessary

Benefits

• Bonus as part of the total compensation package