Sales & Customer Support Specialists

Be Part of a Mission-Driven Team at Foundry for Good, a company that builds businesses that do good. We're looking for Sales & Customer Support Specialists based in the Philippines to help small nonprofit organizations maximize the impact of their missions through our software solutions.

Requirements

• Based in the Philippines with consistent availability for a long-term role.
• Experience in BPO, SaaS support, or virtual assistant roles.
• Comfortable working the US night shift
• Exceptional English communication skills, both written and spoken.
• Customer-focused, reliable, and detail-oriented.
• Comfortable performing both support and sales functions, including conducting software demos and follow-ups.
• Strong academic background with an outstanding General Weighted Average (GWA).
• Highly organized with excellent time management and communication skills.
• Proven ability to work independently in a fast-paced environment and overcome obstacles.
• Passion for nonprofits and giving back to the community.

Benefits

• Paid Vacation Time: 20 days annually (including 5 days during the Christmas–New Year period).
• Paid Sick Time: 5 days annually.
• Life Leave: 15 days annually (can be cashed out in December).
• Paid Holidays: 7 paid US holidays.
• Bereavement policy
• Employee giving programs (Matching Gift Program, Volunteer Grant Program)