Service Desk Agent

We are looking for a Service Desk Agent to join our dynamic team. In this role, you will be responsible for delivering outstanding customer service and managing all incoming customer orders.

Requirements

• Minimum 2 years of experience in a Service Desk, Help Desk, or a similar administrative order and / or logistics-oriented role.
• Strong administrative and organizational skills.
• Good understanding of operating systems (Windows/macOS) and the Microsoft Office Suite.
• Experience working with ERP systems e.g., Jeeves.
• Experience working with ticketing systems, e.g., ServiceNow.
• Excellent communication skills in both Swedish and English, written and spoken.
• Strong ability to prioritize tasks, manage multiple responsibilities, and work independently.

Benefits

• Competitive pension
• Insurance
• Health benefits
• Employee discounts via our web store