Customer Service Representative
Fractal Education GroupLocation not specified
Posted March 13, 2026
12 - 19
Full Time
About the Company
Fractal Education Group designs and delivers personalized, developmentally appropriate curricula for children, emphasizing holistic growth across social, emotional, physical, and intellectual domains. By tailoring instruction to each child's unique needs and interests, the company fosters creative and critical thinking while cultivating a supportive, inclusive community built on kindness, respect, and collaboration. Their commitment to individualized learning and inclusive values positions Fractal Education Group as a leader in early childhood education, offering families a nurturing environment that supports each child's full potential.
Job Description
Customer Service Representative responsibilities include fielding customer calls and emails, analyzing accounts, and troubleshooting delivery and pick-up problems. Key qualifications include high school diploma or GED, two years of customer service experience, and bilingual Spanish skills.
Requirements
- High school diploma or GED equivalent
- Two or more years of customer service or call center experience
- Bilingual Spanish with the ability to read, write and speak fluently
- Proficient with Microsoft Office Programs, MS Word and Excel
- Strong data entry skills
- Basic math and analytical skills
- Attention to detail and time management
- Excellent communication skills, written and oral
