The Customer Service Coordinator is responsible for managing the inbox and liaising with customers, account managers, service providers, and other departments in a dynamic work environment. The role demands strong organizational skills, excellent communication abilities, and flexibility to thrive in a collaborative and innovative environment.
Requirements
- Exceptional organisational and time-management skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
- Ability to multitask and adapt to changing priorities in a fast-paced environment.
- Attention to detail and problem-solving skills.
- Proactive: Ability to anticipate needs and take initiative.
- Team Player: Works well with others and supports team objectives.
- Customer-Focused: Prioritises customer satisfaction and ensures high-quality service.
- Flexible: Willing to step into different roles and take on additional responsibilities as needed.
Benefits
- Opportunity to work in a collaborative and innovative environment.
- Professional growth and development opportunities.
- Competitive salary and benefits package.
- 25 days of holidays
- Private Healthcare for you, with the option to add partner and children
- Life Insurance
- Income Protection
